FAQ MILLE DOLLARI
Frequently Asked Questions
My Account
How do I create an account?
You can create an account by clicking on the "Sign Up" button and filling in your details.
How do I reset my password?
Click on "Forgot Password" on the login page and follow the instructions.
How can I update my account details?
Log in to your account and go to the "Profile Settings" to update your details.
Is my personal information safe?
Yes, we take privacy and security seriously. Your data is protected with encryption.
My Order
How can I track my order?
You can track your order from your account dashboard under "My Orders".
Can I modify my order after placing it?
Once an order is placed, it cannot be modified. However, you can contact support for cancellation.
What if I receive the wrong product?
Please contact customer support immediately with your order details to initiate a replacement.
Order Placement
What should I do if my order is delayed?
You can check the tracking details or contact our support team for assistance.
Do you offer international shipping?
Yes, we ship internationally. Shipping charges vary based on location.
Payments
What payment methods do you accept?
We accept credit/debit cards, UPI, and PayPal.
Is my payment secure?
Yes, all transactions are encrypted and secured for safe payments.
Return, Replacement & Refund
What is your return policy?
Returns are accepted within 30 days if the product is unused and in original packaging.
How do I request a refund?
Go to "My Orders", select the product, and click on "Request Refund".
Coupons
How do I use a coupon code?
Enter the coupon code at checkout to apply the discount.
Do you offer any first-time buyer discounts?
Yes, we offer special discounts for first-time buyers. Check our offers page.
Authenticity And Genuineness
Are Mille Dollari shoes authentic?
Yes, all our products are handcrafted with genuine materials.
Where are your shoes manufactured?
All our shoes are handcrafted in India with premium leather.